FAQs
What should I do to prepare before my pest control appointment?
Before our technician arrives, please:
Remove any clutter around the treatment area.
Store food, dishes, and pet bowls safely.
Keep pets and children away during and after the treatment (typically 2–4 hours).
If we’re treating inside your home, please vacuum floors and clear areas along skirting boards.
For outdoor treatments, ensure windows are closed and laundry is taken off the line.
Our team will provide specific instructions before your appointment based on the service booked.
Are your treatments safe for kids and pets?
Yes. We only use products approved by the Australian Pesticides and Veterinary Medicines Authority (APVMA). Once the treatment has dried, it’s safe for your family and pets to return to the treated areas.
How long does a treatment take?
Most residential treatments take between 30 minutes and 1.5 hours, depending on the size of the property and the type of pest. Commercial jobs may take longer.
How long will the treatment last?
Typically, a general pest treatment lasts 4 to 6 months, depending on environmental factors and pest activity. We’ll provide you with aftercare tips to help maximise the results.
Do I need to leave the house during treatment?
We recommend leaving for around 2–4 hours to allow the products to settle and dry completely. Our technician will advise you at the start of your service.
What pests are included in a general pest treatment?
Our general pest spray targets spiders, ants, cockroaches, millipedes, and other common household pests. If you have a specific infestation (e.g. bed bugs, rodents, termites), we’ll recommend a tailored treatment plan.
Do you offer warranties or guarantees?
Yes. All our standard treatments come with a service warranty, meaning if pests return within the warranty period, we’ll come back and re-treat at no extra cost.
How do I book a pest control service?
Residential: Our online booking system is coming soon!
In the meantime, you can book your pest control service by calling or emailing us directly. Our friendly team will confirm the best time and provide you with all the necessary pre-appointment details..Commercial & Real Estate: Fill out our contact form or reach out to our team for a tailored quote.
Do you service both homes and businesses?
Absolutely. We provide pest control solutions for residential properties, commercial premises, and real estate clients. Whether you need a one-off treatment or ongoing maintenance, we’ve got you covered.
How often should I get pest control done?
We recommend a general pest treatment at least every 6 months to maintain protection year-round. Some environments — like food businesses or coastal homes — may benefit from 4-monthly services.